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To verify the current list, see the following Microsoft Office article. Your Office should have at least the currently recommended minimum installation of Outlook updates installed for connecting to Exchange Online using modern authentication. Step 1: Run Windows update and confirm Office applications are updated by having the most recent cumulative updated. Make sure that users in your organisation with Office Outlook desktop for Windows using basic authentication are updated to use modern authentication. If required, please follow the following Microsoft guidance to enable modern authentication for Office 2013 on Windows devices.Įnabling Modern Authentication on Office 2016 and Office 2019. It is recommend upgrading users with Microsoft Office 2013 to the most recent Office suite available. Enabling Modern Authentication on Office 2013.

Users can access their NHSmail mailbox via Outlook Web Access if required. When basic authentication is disabled, Outlook clients using basic authentication will stop connecting with Exchange Online to send and receive email messages.

Microsoft Office for Mac 2011 (14.7.7) or older.

IMPORTANT NOTE: Please note that the below Office clients do not support modern authentication and it is recommended to upgrade to the most recent Office suite available: This means that some users using managed desktops with Microsoft Office 2010, 2013, 20 for Windows, and Office 2011 or later for Mac installed and using basic authentication will stop sending and receiving emails.Ī series of communications will be sent out to organisations appearing in our reporting to raise awareness and guide them through the process. The below table provides an overview of this schedule: Protocol The NHSmail team has put in place a strategy to separate out the retirement of these protocols into a new schedule before June 2023 to reduce any potential impact or disruption to organisations and their users. Microsoft has replaced basic authentication protocols for Exchange Online with modern connectivity that enables additional layers of security.

Internet Messaging Access Protocol (IMAP).

NOTE: This article provides information to Local Administrators of organisations with identified users using managed desktops with Office 2010 or later clients and connecting to Exchange Online using basic authentication with any of the below protocols: